For Local Agencies

Welcare in East Surrey provides family support services in Redhill, Reigate, Horley, Banstead and Tandridge, and has contracts to provide services for the local authority.  We have a team of qualified family support workers and work with families who have children under the age of 13.  We can provide one to one family support work using solution-focused brief therapy, working with families towards achieving agreed goals.

Working Together with You

To find out more about our services and how we can work together locally to help vulnerable families and children we run a Working Together with You presentation. If you would like to book a place on the next presentation please email or telephone 01737 780884.

Referring a Family

We have different forms and procedures depending on the level of need of the family.

If you would like to refer a family to our Level 2 services please complete our Family Early Help Referral Form YMCA and Welcare and email it to:

Level 3 referrals need to be made via the Surrey County Council C-SPA (Children’s Single Point of Access Team).  They will normally require you to complete a Surrey Children’s Services Request for Support Form  which can be emailed to

If you are unsure which level the family need or would like to discuss the case further before making a referral please ring us on 01737 780 884 and ask for Lynn James, Centre Manager.

Room bookings

We can offer rooms for hire, depending on availability. If you need a room for a professional’s meeting or for meeting with a family you are working with, please call the office on 01737 780884 to discuss your requirements.  Charges may not apply depending on circumstances.

Supervised Contact

Welcare do not provide supervised contact, but if you would like to book our playroom in order to facilitate a contact session please ring 01737 780884 to check availability.

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