Information for professionals

Welcare provides emotional and practical support for children and families experiencing temporary or long-term challenges.

Any family with at least one child up to the age of 13 can receive support from Welcare and we will assess what help we are able to provide on a case by case basis. Our Family Support Workers use a visual tool called Outcomes Star, in collaboration with our service users, to help both the family and Welcare to measure the impact of our work.

We take referrals from both professionals and from families directly. Professional referrals may come from social services, schools, health visitors, other voluntary agencies, GPs, etc. provided consent from the family has been given. A family member must sign the referral form to confirm this.


To refer a child or family to Welcare please download and fully complete the form by clicking on the link below. Please send back to us by email using the relevant details at the end of the form.

Welcare Family Support Referral Form (Word Version)

Welcare Family Support Referral Form (PDF Version)

Welcare Group Referral Form (Word Version)

Welcare Group Referral Form (PDF Version)

If unsure which centre your client is closest to you can contact us at our Central Office and we will be able to advise you.

Once you have submitted this form, a member of our support team will review your answers and get in touch to arrange next steps.

My Next Step Groupwork Programme Manual

My Next Step booklet


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