In 2021 Welcare started using relational case management systems to record information securely and enable our staff to access files remotely. This enabled us to embrace working more flexibly, improved workflow and more comprehensive reporting. This includes capturing our advice and support and the added value we bring to the children and families we serve through grant funding including crisis funding, supermarket vouchers individual client grants and accessing family fun days out and experiences.
Below is a snapshot of what welcare staff achieved for children and families in 2023-24 and their tireless passion to ‘go the extra mile’ for the families who turn to us for help and support.
Our output or (volume of work) and outcomes are reported each quarter to trustees and individual trusts, foundations, and funders. We use Triangle Consulting’s Family Outcome Star+ to measure our impact, or the difference we have made to the life of a family.
