Volunteer Family Helpers – East Surrey

Closing date: 01 Aug 2018

Family Helpers provide practical support and guidance to a parent or carer. You will be matched with a parent or carer for up to three months, meeting in the family home once a week to help with practical tasks. Family Helpers are happy to roll up their sleeves and work alongside the parent, exploring with a family how improving their home environment can make a radical impact on their life. Helpers will report regularly to their supervising support worker. After three months supporting one family, you will then be matched with a new family.

Primary Duties

  • To mentor the parent in healthy living and help them develop the skills for a safe and happy home
  • To help foster an appreciation for good housekeeping and structure within the family home
  • Practical activities may include helping create routines, washing, shopping, cleaning etc.
  • To give friendly support and encouragement to overcome challenges and help develop skills which may include budgeting or housework.
  • Ensure observations are correctly reported to the Family Support Worker
  • Assist the family in maintaining routines
  • To give encouragement and support
  • To attend the twice yearly volunteer ‘get-togethers’ with other volunteers
  • To ensure you engage fully with the project and maintain records and reports on your activities
  • To operate within all relevant policies and guidelines, including health and safety, equal opportunities, confidentiality, safeguarding regulations
  • To follow advice from line manager and engage in regular supervision

Person Specification

  • Enthusiasm for Welcare and its mission
  • Effective communication skills
  • Reliability and emotional maturity
  • The ability to remain calm under pressure
  • A good grasp of boundaries and the ability to work in a friendly yet professional capacity
  • Ability to work independently
  • An understanding of the importance of safeguarding
  • Approachable and caring
  • Good recording and observation skills
  • Commitment
  • The ability to problem solve and an openness to explore different approaches to housekeeping
  • A good grasp of boundaries and the ability to work in a friendly yet professional capacity

Time Requirements

You should be able to commit to a minimum of 3 hours per week. You will receive full training and must commit to attend a minimum of 24 hours training over a 12 week period.

To apply

We will be contacting applicants throughout January 2017 and inviting them to a meet with us to talk in depth about the roles and volunteering with Welcare. Meetings will take place throughout February. Download our volunteer application form below and email the form to volunteering@welcare.org. Please apply at any time up until noon on the day of the deadline, interviews are held on an ongoing basis.