Volunteer Admin Assistant – Inner London

Closing date: 01 Mar 2017

We are recruiting a volunteer to provide administrative support at our office in Lambeth supporting our workers covering the borough of Lambeth. An Admin Assistant is a volunteer who takes on significant responsibility for the running of the office. This may include archiving, responding to correspondence, maintaining the office diary, or representing the staff at Friend’s committee meetings.

Primary Duties

  • Co-ordinate the office diary and assist in the maintaining of the lone working policy
  • Provide administrative support and expertise
  • Assist the family support staff with maintaining files, typing, proof reading
  • The role will also involve some reception duties, including answering the phone, welcoming visitors and ensuring meeting rooms are prepared
  • Process all general correspondence
  • Ensure the effective record keeping of donations and our voucher system
  • Monitor stationary levels and liaise with Welcare’s central office
  • To operate within all relevant policies and guidelines, including health and safety, equal opportunities, confidentiality, safeguarding regulations

Personal Specific

  • Enthusiasm for Welcare and its mission
  • The ability to remain calm under pressure
  • An understanding of the importance of safeguarding and confidentiality
  • Commitment and reliability
  • Excellent typing and proof reading skills
  • A high standard of written English
  • Good telephone manner
  • The ability to prioritise work
  • Effective communication skills
  • Good interpersonal skills
  • Ability to work independently
  • Excellent time keeping
  • Grade A-C GCSE English or relevant professional qualification
  • A knowledge of, or willingness to learn, the key principles of Data Protection
  • Previous experience of providing administrative support

Time Requirements

Volunteers should be able to commit to 2 days a week. All volunteers will receive full training and must commit to attend a minimum of 14 hours training over a 12 week period.

To apply

We will be contacting applicants throughout January 2017 and inviting them to a meet with us to talk in depth about the roles and volunteering with Welcare. Meetings will take place throughout February. Please download our volunteer application form below and email the form to volunteering@welcare.org. Please apply at any time up until noon on the day of the deadline.